Excellent

Overall experience was nice, staff were polite and helpful.

Excellent service

Very much satisfied, behaviour of all staff are very nice and polite, as well as friendly.

Awesome

Thank you so much for service and vida vx2 plus just awesome

Very good and co-operative behaviour But delivery is bit slow

Good

Good

A huge thank you to Gautam Rana & Nisha Mondal at Hero Premia SMSG, Raghunathpur, Kolkata for going above and beyond to make the delivery of my Hero Xpulse 210 Top Model incredibly fast—possibly one of the quickest deliveries in Hero's premium motorcycle segment! Exceptional professionalism, dedication, and customer service—this is exactly how a premium buying experience should feel. Highly recommended! ⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ Outstanding Buying Experience at Hero Premia SMSG, Raghunathpur, Kolkata! I had an absolutely exceptional experience at Hero Premia SMSG, Raghunathpur, Kolkata, while purchasing my new Hero Xpulse 210 (Top Model). A huge thank you to Mr. Gautam Rana and Ms. Nisha Mondal for their outstanding professionalism, dedication, and customer-first approach. From the very first interaction until the final delivery, they went above and beyond their responsibilities to ensure everything was smooth, transparent, and hassle-free. What impressed me the most was their commitment to making the delivery happen in the shortest possible time. I genuinely believe this has to be one of the fastest deliveries in the premium Hero motorcycle segment. Despite every challenge, they pushed their limits to fulfill their promise, kept me informed at every step, and ensured that my dream bike reached me without unnecessary delays. Their courteous behavior, prompt communication, and willingness to help made the entire buying journey memorable. This is exactly the kind of customer experience every dealership should strive to provide. If you're planning to buy a Hero motorcycle, especially a premium model, I highly recommend visiting Hero Premia SMSG, Raghunathpur, Kolkata, and connecting with Mr. Gautam Rana and Ms. Nisha Mondal. They don't just sell motorcycles—they deliver trust, commitment, and an unforgettable customer experience. Thank you once again for making my Hero Xpulse 210 delivery such a special and memorable occasion. Wishing the entire team continued success and many more happy customers!

“Excellent buying experience. The staff was polite, professional, and very helpful throughout the delivery process. They explained all the bike features and documents clearly, and the delivery was smooth.

⭐⭐⭐⭐⭐ I recently purchased my new Hero Xoom 160 from this showroom, ( Teghoria)and my overall experience was excellent. The staff were friendly, professional, and patiently explained all the features and paperwork. The delivery process was smooth and on time, and they made sure everything was completed properly before handing over the scooter. I'm very happy with my purchase and would definitely recommend this Hero showroom to anyone looking for a new two-wheeler. Keep up the good service!

Good service.Staffs are Good. Got my new bike . Feeling good

Great professional staff with great ethics... Specially Nilay sir..

Staff behaviour is too good... specially Nilay kumar sir....