Hitech Motors - Hero MotoCorp Reviews in Shantipally, kolkata
Hero MotoCorp Reviews
Good experience specially soumen das has a good salesman please if you take hero bike meet him nice salesman and also polite one
Good hero showroom. Salespersons are very help full.
Good staff behaviour specially soumen Das nice sales person
Good behavior sales staff. Thank you hitech motors
(Translated by Google) Good exprinece in showroom and staff behavoir is good.
(Original)
গুড exprinece in showroom and স্টাফ behavoir ইয়া গুড
Good service for kasba showroom
Well experienced good behaviour of staff specially soumen da keep it up
Very good exprince at this showroom specially mr soumen das marvellous sales person please everbody refer her when you purchased from this showroom thanks
Great service... Very co-operative staff... Very helpful. I'm satisfied and very happy with the service provided to me
The Hero showroom offers a decent selection of bikes, but the overall experience leaves a lot to be desired. One of the major issues is the unavailability of spare parts. If you need something replaced or repaired, there’s no guarantee they’ll have it in stock, which can be very inconvenient, especially if you rely on your bike for daily use.Customer satisfaction doesn’t seem to be a top priority. The staff isn’t always proactive in resolving issues, and follow-ups are rare. Sometimes you have to keep reminding them about pending work, which becomes frustrating over time.Another disappointing aspect is the behavior of some of the workers. Even though they are salaried employees, they often ask for “extra tips” for simple tasks like attaching a side stand or adjusting small parts. While tipping can be a kind gesture, it should never feel like an expectation or obligation in a professional showroom setting.Overall, the showroom does its job in terms of sales and basic service, but it needs serious improvement in customer care, spare parts management, and employee professionalism. With a few changes, it could offer a much better experience for customers.
Recently brought a hero destiny scooter. All the persons of the showroom of hitech motors kasba are very helpful and they guide me very well to purchase the scooter.
Let's see what will be my riding experience hope it will be awesome.
Good behavior... Must come